Telegram App Error – Message Not Showing, Storage Cache Full, Deleting Specific File
Telegram is certainly one of the most popular messaging app in the market. Now with over 1 billion downloads and 500 million plus active users. In just a span of several years, it became one of the top messaging app. Its speed and security are the features that made it very popular. Now on its version 8, the app evolves from a single messaging app to an app loaded with tons of features.
The last update as the time of this writing is August 14, 2022, the update added custom animated emojis, add emojis, and other features available in the premium subscription. As the number of members grow, and as the app evolves and adds new features. Just like other apps, it is expected that the app will encounter new issues, and problems that users will experience.
We have the lists of some of the problems below those users reported while using the Telegram app. Most of the problems pertaining to the or related to the storage/cache. If you are using the Telegram app, and encounter the following problems, below are the solutions that might work. See the step-by-step tutorial below.
Problems with Telegram Cache, Memory, Storage
Telegram Message in the app doesn’t Show, but still Receive Notifications
Possible Reasons:
Internal Storage or App Data Corrupted
If you receive notifications but there is no messages in the application. This happens usually when the app is full, the storage is full.
Possible Solution:
- Go to Settings
- Press and Hold on Version
- Open Debug
- Reset Chats
Slow Loading of Video Messages, Graphics, Animated Stickers
If you experienced issues with slow loading of videos, especially graphics and memory intensive animated stickers. There is a huge possibility that your device memory or storage is not optimize.
Solution: Just clear the cache, and at the same time optimize, your smartphone memory
Telegram Cache Full
When the Telegram Cache is full, you will encounter several issues especially on videos. Clearing the cache usually fix the problem.
- Go to Settings
- Data and Storage
- Storage Usage
Cannot Delete Specific File on Telegram
Deleting a specific file on Telegram Storage is easy. Below are the steps if you want to delete a specific file, follow the steps below.
Solution:
- Go to Search Screen
- Downloads Tab
- Delete Specific File
Prevent Telegram from Downloading Cache Files
If you are having problems with cache files being downloaded, you can prevent Telegram from automatically downloading the cache files.
- Go to Telegram Settings
- Tap on Data and Storage
- Disable Auto Download Settings
The above issues are most on cache and storage problems. We haven’t covered it all but the problems we stated are the usual issues that users encounter when using the Telegram app. If you have any problems with Telegram app, please drop a comment below, and share the issues.