How to Fix Roblox Can’t Login Error in Mobile and PC
If you are having problems logging in to Roblox account whether in mobile phone or PC. There are some workaround that you can try to fix these issues. Some of the solutions are complicated for newbies, some are very easy to follow. Try these solutions, already tried by users, enabling them to login in their account and play their favorite game Roblox.
I’m Using A PC Browser and Can’t Login to my Roblox Account
Possible Solutions:
Synchronize your Time
Check if your time is correct, just set the time/time zone of your PC to auto, or you can manually set it. Sometimes, if the time and date is not correct, it will cause an error in logging in to your account.
Clear the Browser Cache or Cookies
It’s another thing that causes error in your browser, when you want to log in. Depending on your browser, below are the steps in clearing the cookies/cache of your browser.
In iOS ( Safari)
- Go to Settings (Safari)
- Advanced
- Website Data
- Remove All Website Data
- Restart your Browser
In other Browsers
- Go to Settings
- Privacy and Security
- Clear Browsing Data
- Restart your Browser
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Disable your Firewall
If you just recently installed an Anti-Virus that comes with a Firewall, check if it causing issues with your Roblox game.
- Check the settings of your anti-virus, disable if there is Firewall enabled
Directly disable it in the Windows Settings
- On your PC, go to settings
- Select Update and Security
- Windows Security
- Open Firewall and Network Protection
In Mobile Phone
If you are having problems with logging in to the Roblox app. There is a possibility that you are having problems with the cache. To clear your smartphone cache in the app, follow the steps below.
In Android
- Go to the Settings of your smartphone
- Select Apps
- Select the Roblox App
- Tap on Storage
- Clear the Data and Cache of Roblox App
In iOS
- Go to the Settings of your iPhone
- Tap on General
- Select iPhone Storage
- Search for the app
- Tap on Document and Path
- Select Delete app to clear its data
Common Issues with Can’t Login Error in Roblox
Username and Password is Incorrect
Sometimes you just forgot the correct username or password. No matter how many times we use the account, still we sometimes forget our password, we are humans. Check whether you have a wrong username or password. You can double check it by logging in to a browser and see if it causes the same issue. The same with the browser, if you encounter an error, try to login in the app.
Server Maintenance or Error
If you think that everything is ok, no issues with the password or username, chances are Roblox might be having a server error, on their side. It is possible that in the time of your login, there are having a system maintenance that affects users who are logging in. Just rest it for a while, and comeback after a few minutes or an hour.
No Internet Connection or Slow Internet connectivity
Before checking anything else, check your device first, see if you have a good internet connection or have an internet connection at all. The slow internet connection has also been attributed to sudden automatic log-out in the game app. You can check the speed of your internet connection by using Google internet speed test or Speedtest by Ookla.
Update your Roblox App
Check if your application is updated or not, maybe there is a new update that requires you to update your app and account to be able to login. If you are using Android you may get a notifications, or just simple go to Google Play and check whether there is a new version for the app.