How to Fix “Not Eligible” For TikTok – Tiktok Problem
As we all know Tiktok is now one of the popular video sharing app right now when it comes to short videos. With over 1 billion users, and the population is growing, of course, there are some issues that appear when it comes to using the popular app. Below, we have one of the issues that new users encounter, when signing up on TikTok.
For those who are new to Tiktok, some are receiving errors that they experienced “Not Eligible” notification when they sign up. “Sorry, looks like you’re not eligible for TikTok… but thanks for checking us out”. Although it is very easy to install and sing-up for Tiktok account, first timers still encounter these issues especially if they mistakenly input a wrong birth date information. This issue prevents them from using their Tiktok account. Well, this is just a minor issue, and there is an easy fix for the error in sign-up process. We do have a walkthrough below on how to sold this problem with eligibility for users.
What is the Reason for “Not Eligible for Tiktok” problem?
The error “Not Eligible for Tiktok” only occurs when you signed-up and input a birth date that verifies that you are over 13 years of age. If you are under 13, Tiktok will prohibit you from using the app, this move is to comply with the Childrens Online Privacy Protection Act.
According to Tiktok, “When an underage account is identified, we remove it. Give our platform is designed with safety of minors in mind. Some of our feature are restricted. Account holders who are under the age of 16 cannot use direct messaging or host livestream”.
Once you made a mistake on signing up, automatically you cannot use the same account when try to fill-up the form. You need to do some tweaking first before you can use your account for Tiktok. See the details below.
How to Fix the “Not Eligible For TikTok” Account
Solution:
- The best way to fix the issue is by uninstalling the app and reinstall the application. But of course after that, you need to sign-up, with your account that is over 13 years of age. Please take note that once you made a mistake, you can’t use that account anymore, when you don’t uninstall the application. At the the same time, clear the cache.
- Please take note that even if you uninstalled the app, there is still a huge possibility that Tiktok data is still stored on your phone. If this is the case, you will not be able to proceed to account sign-up. Clear the cache of your phone, to have a clean install of the application.
We have the steps below on how to clear your cache both in iOS and Android platform. Just follow the tutorial below and you will be set watch Tiktok videos in no time.
Android Smartphone
- Go to Settings
- Tap on Apps
- Select Tiktok App
- Go to Storage
- Clear Data and Cache
How to Install the Tiktok App?
- Download and Install the app, available in iOS and Android
- Tap on Open, tap to Agree and Continue
- Choose your interest, “Video Recommendation”
- Sing-up for TikTok
- Use Phone or Email
- Continue with Facebook
- Continue with Google
- Continue with Twitter
- Continue with LINE
- Continue with Kakaotalk
- Accept Permissions
- Set the Language
- If the signup process goes well, you will be able to create your account and watch videos.
Summary
The implementation of restrictions by Tiktok is not new, other companies also implement a kind of prohibition for users under 13. The COPPA imposes certain rules, and requirements on operators of websites or online services directed to children under 13 years of age. So it’s understandable that Tiktok implements such rules for its users.