How to Fix Hotstar DisneyPlus Error Pb 1413
Well, it’s happening again, the Hotstar Error Pb 1413 is occurring again. Social media has been bombarded with the error PB 1412, asking Hotstar as well as DisneyPlus about the error. Users are experiencing issues while accessing the live stream. Social media particularly Twitter has been flooding with tweets with the Error PB 1413, they receive the following message.
“Content not Available”
“We are having trouble playing this video please try playing a different title”
[ERR_PB_1413]
The company already announced that they are fixing the issue, and everything will get back to normal. Upon waiting for several minutes to an hour, still users are experiencing the same issue with the error PB_1413.
On their social media page, Disney+Hotstar release a statement on the said issue, with the streaming.
Apologies for the inconvenience caused. We appreciate the cooperation in this matter. We have highlighted this issue to our relevant team for investigation. Your patience and understanding in this matter is very much appreciated. We will contact you as soon as we receive any updates on this. Thank you.
Although Hotstar and DisneyPlus stated that the issue maybe on their side. Still, users are looking for ways to continue watching their favorite live stream. Below are some of the solutions that they tried to implement to solve the issue.
Some state that the steps below fix their problem, well you can try to see if it really solve the issue.
- Logout your account, and login again
- Clear the cache/or stored data in the app
- Disconnect your internet connection, and reconnect again
- Restart your device
[Update] Finally it has been successfully fix, as the time of this writing, Disney stated that the streaming is back. See the Tweet below.
Hi! Apologies for this. There was a brief issue which was resolved in a few minutes. Please refresh and check now; it should work fine.Disney+HS_helps (@hotstar_helps) / Twitter