Fitpro App Not Working, Problems and Solutions

Fitpro App Not Working, Problems and Solutions

Fitpro is a wearable application available for iOS and Android platform. It is used to pair the smartwatch or the smartband to the smartphone. The support app is one of the most popular app for affordable wearables. Smartwatches like T00, and Y68, for smartband Xiaomi clones such as M4 and M5 and other M series also uses the same app.

Through the years, the app evolve from a simple app to a much sophisticated support app providing data on health functions, such as heart rate, sleep, and daily activities. On its dashboard, it also has a section for its sports tracking, as well as option for the setup of your wearable. Below are the technical details of the app.

Fitpro-App-UI

About the App

Fitproa pp is a smart software that is compatible with smart bracelet devices. This app can connect the smart bracelet and smartwatch via Buetooth. It evaluates the users sports data, sleep quality, heart rate, blood pressure etc.

App Info:

Version: 2.04 (as of this writing)

Downloads: 50 million+

Download Size: 32.9 MB

Required OS: Android 5.0 and up

Developed by: Shenzen Jusheng Intelligent Technology Co. LTD

How to Connect to FitPro App ? (in Android)

  1. Download the app from Google Play. Just search for the app name “Fitpro”. Or scan the QR code in the user manual. Depending on your wearable, the QR code is also available in the settings of your smartwatch.
  2. Once downloaded, open the app and tap to install
  3. Open the app, the application will ask for permissions

         Permissions:

  • Access Devices Location
  1. On the Dashboard, tap on “Set”, then bind devices to experience more features. It will ask again for permissions.

        Permissions: Find, connect to and determine the relative position

  1. The app will search for your device, tap to pair the smartwatch to the app.

Where Can I Download the App?

For the latest version of the app, you can download it from Google Play. You can also download and install by sideloading the .apk file available in several app store for Android.

Recommended Reading: HiWatch Pro App Installation

User Reviews

The app has a mix review on iOS and Android, although there are some positive points on the app, of course there are some complaints. I guess due to the number of users, this is expected. Users post the following complains on the review section of the app.

  • Totally inaccurate readings, when it works, compared with professional equipment.
  • Consistently disconnected.
  • App won’t connect to watch.
  • It is impossible to connect the watch to the phone.
  • Watch keeps disconnecting from the app. I’ve uninstalled and reinstalled several times. 

What are the Problems Issues with the app?

I Cannot Pair any Smartwatch with the App?

This is the usual issue that the user encounters, problems with the pairing may due  to several factors.

  • Incompatible app, download the app version that is compatible with your smartwatch
  • Restart the smartwatch and smartphone
  • Bluetooth Connectivity might not be activated

The FitPro app keeps disconnecting

  • Reinstall the app
  • Remove other devices that is connected to the phone
  • Go back to previous version of the app after an update

Can’t Receive Notifications

If you paired the smartwatch but, still your device is not receiving any notifications whether its SMS or app messages. There is a possibility that the permission for app notification is not enable.

  • To allow your smartwatch to receive notifications, go to “Message Push”, select the app that you want to receive notifications, toggle it on.

App Crashes after An Update

Some users encounters this after an update with the app. If you encounter this, revert back your app to the previous version. Download a version of the app that works for you. Several app websites offers available version of the APK file of the app.

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